Passenger Assistance
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Making Every Journey Smoother, Safer & Stress-Free
Airports can be complex. But with Protend’s Passenger Assistance, you never have to navigate it alone. Whether you’re traveling for business, leisure or with special needs, our team ensures that your journey from terminal to tarmac is hassle-free, personalized and handled with care.
We’re Here for You — Every Step of the Way
From check-in counters to boarding gates, from arrivals to exits — our professionals are by your side to guide, assist and support. At Protend, we redefine travel comfort for every type of passenger.
Our Services Include
Pre-Departure Assistance
- Guidance from terminal entrance to check-in
- Help with baggage drop and documentation
- Priority escort through security checks
- Boarding assistance with real-time updates
On-Arrival Support
- Welcome at the arrival gate
- Baggage claim assistance
- Escort to ground transport or next flight
- Language and local info support
Special Needs Assistance
- Personalized care for senior citizens
- Wheelchair and mobility support
- Priority queue facilitation
- Emotional support for nervous travelers
Ideal For
Solo Flyers
For peace of mind during travel
Families & Children
Help with luggage, strollers & kids
Elderly Passengers
Gentle, respectful assistance
Corporate Flyers
Quick, efficient and discreet support
International Travelers
Multilingual assistance and local guidance
Why Choose Protend?
24/7 Assistance
No matter the hour, we’re there
Nationwide Network
Available at all major airports
Trained Personnel
Friendly, professional & empathetic
Tailored Experience
Custom support based on your needs
Start Your Journey in Style Start Your Journey in Style
Protend’s Passenger Assistance is more than a service — it’s a promise of comfort, care and confidence. Whether you’re traveling across the country or across continents, we ensure you’re always in safe hands.